Services T&Cs

---

Terms and conditions

1. Introduction

Welcome to Start the puzzle consultancy. By using our services, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully.

2. Services Provided

Our consultancy offers practical strategies and advice to support children with additional needs. All recommendations are based on professional experience and are intended to be implemented over a minimum period of 4 weeks to evaluate their effectiveness.

3. No Refund Policy

All payments for consultancy services are final and non-refundable. Please ensure that you understand and agree to this policy before committing to any sessions.

4. Individual Results

Each child is unique, and therefore, the effectiveness of the strategies provided may vary. We cannot guarantee that a strategy that works for one child will work for another. Consistency and patience are key when implementing these strategies.

5. Non-Diagnostic Services

Our consultancy does not provide diagnostic services. We do not and cannot diagnose any medical, psychological, or developmental conditions. For any concerns requiring a diagnosis, please consult a qualified healthcare professional.

6. Sharing of Reports

Reports and recommendations provided by our consultancy may be shared with your child's school. However, there is no legal obligation for the school to implement these strategies. While we encourage collaboration with educational institutions, the final decision on whether to use our recommendations rests with the school.

7. Confidentiality

We respect your privacy and are committed to protecting your personal information. Any data shared with us during consultations will be kept confidential and used solely for the purpose of providing tailored advice and strategies for your child.

8. Limitation of Liability

While we strive to provide the best possible advice and strategies, Start the Puzzle shall not be liable for any direct, indirect, incidental, or consequential damages arising out of the use of our services. This includes any issues that may arise from implementing the strategies suggested.

9. Amendments

We reserve the right to amend these terms and conditions at any time. Any changes will be posted on our website, and it is your responsibility to review them periodically.

By using our services, you acknowledge that you have read, understood, and agree to these terms and conditions. If you have any questions or concerns, please contact us.